We create conversational interfaces powered by AI.
Facebook Messenger, SMS, Telegram and on-website automated conversations are growing sales, reducing customer service costs and creating new ways to engage with your audience.
We have the expertise to help you plan and create bespoke experiences - beyond the limitations of point and click chatbot tools.
Feasibility - map your goals and validate approach
Data analysis - get the right insights from your data
Conversation design - flows and personality
System integration - mapping and implementation
Cloud-based AI platform selection - Google, Amazon, Microsoft, IBM Watson
We will help you to leverage your data and systems to take advantage of emerging technologies whether that is conversational interfaces, robotic process automation (RPA) or applied machine learning.
We have two decades of experience in creating the foundations for successful enterprise projects, delivered on time and on budget.
Integrate your systems - Slack, Facebook for Work, Microsoft Teams
Business process analysis - understand your current workflows
Strategy and architecture - choose the right technology and integration methods
Implementation - Predictable delivery, on time and on budget
Prototype: We kick off with a Blueprint Workshop - establishing strategic foundations, mapping use cases, personas and conversational flows.
- Refine & Integrate
- Test & Deploy
Learn: With a live product we start collecting feedback and identify the most useful next steps.
Scale: Now that we know what produces the best results we get ready for full production.
With a PhD in Computer Science (Artificial Intelligence) from Southampton University, Ronald specialises in AI systems design, conversational agents, data and knowledge management and analysis.
For the past 15 years he has worked on commercial implementation projects with clients such as BT Labs, Stanford University, SRI International, the NHS, Italian Government, Tripadvisor, McGill University, UCLA, Imperial War Museum, Indiana University Libraries.
He frequently writes and speaks about AI-related issues and co-authored a book on Agent-Based Software Development. He is currently working on a book titled "The AI Powered Workplace".
Tim has been helping clients innovate with emerging technology since 2001 when he founded Deeson, a leading UK digital agency and early open source advocate.
He works with clients to drive strategic use of digital services to create meaningful change.
Consultancy clients have include ITV, Johnson & Johnson and Euromoney.