Hospitality - Virtual Agents
Improve CX with innovative new services
Virtual agents and chatbots provide you with an opportunity to deliver automated customer service, reserving your agents for customers with complex needs.
Resolve simple queries automatically
Give customers immediate, 24/7 access to a virtual agent - ensuring they can self-serve and improve satisfaction.
Improve your Contact Centre efficiency
Improve call handing with Contact Centre AI through virtual agents on your website and in your mobile app.
See it in action
Through our work for a leading UK hotel chain we created an easy to use customer service chatbot, with AI voice agent capabilities coming soon.
The platform integrates live chat with their Contact Centre platform providing an efficient escalation route for more complex queries.
Find out more about our hotel Contact Centre AI solution, powered by Google Dialogflow AI.
Conversational AI in Hospitality
Strategy and User Experience
Our expert team will help you plan a solution that meets your needs.
Harness the leading tech
We work across a range of the leading technologies from Google Dialogflow to open source alternatives.
Virtual Agent Contact Centre AI
Our Virtual Agent solutions integrate with the leading Contact Centre platforms enabling live chat and agent assist.