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Role: UX - Conversational Analyst

Your responsibilities

  • Plan and carry out research activities to understand the client’s users and their needs

  • Collaborate with design and technical roles to translate business goals and user needs into solutions

  • Design conversation flows and plan dialogue

  • Design and evolve the user interface across web widget, Facebook Messenger and other channels

  • Carry out user testing activities

  • Produce artefacts such as research summaries, user flows, site maps and content hierarchies


Find out more about working at GreenShoot Labs or apply now